Legal Document
baji555 Privacy Policy
Your personal information is highly sensitive to us. This document describes in detail what information baji555 collects, why it is collected, and how it is kept secure.
Last updated: January 2025. This policy may be changed at any time. Continued use of the site after any change will be considered acceptance of the revised policy.
1 Introduction and Scope
This privacy policy applies to all services on the baji555 platform — including the website, mobile application, and all related digital channels. When you open an account on baji555, use the services, or contact customer support, you agree to abide by the terms of this policy.
Our Terms and Conditions contain additional guidelines that complement this privacy policy and should be read together, as both documents together form the complete agreement between you and baji555.
This policy has been prepared in accordance with the laws of Bangladesh and applicable digital data protection guidelines. The baji555 platform is primarily operated for users in Bangladesh, so the Bangladesh context has been given special importance here.
2 What Information We Collect
baji555 collects only the information necessary to provide its services. Collecting unnecessary or excessive information is against our policy.
2.1 Registration and Identity Information
- Full name and date of birth (for age verification — services are for users aged 21+)
- Mobile number and email address
- Username chosen by the user
- National ID card or similar government-issued identity document details (during the identity verification process)
2.2 Financial Transaction Information
- Details of deposit and withdrawal transactions
- Records of payments made through bKash, Nagad, Rocket, Upay, or bank transfer
- Account balance and bonus usage history
2.3 Device and Technical Information
- IP address and browser type
- Operating system and device identity
- Cookies and session data
- Duration of time on site and page visit patterns
2.4 Customer Service Communication Information
- Records of live chat conversations
- Complaints, requests, or feedback sent via email
- Any additional information provided for account-related support
3 Purpose of Data Use
baji555 uses collected information only for specific legitimate purposes. No information is sold commercially to third parties.
3.1 Account Management
Personal information is used for registration, the login process, password recovery, and OTP verification. These processes ensure the security of your account.
3.2 Financial Transaction Processing
Payment-related information is required to process deposits and complete withdrawals. During transactions through bKash, Nagad, Rocket, and other payment methods, the necessary information may be shared with the relevant payment provider — solely to complete the transaction.
3.3 Identity Verification and Fraud Prevention
Identity-related information is used to verify the age and identity of users and to prevent unauthorised access or financial fraud.
3.4 Providing Customer Support
To resolve your issues through 24/7 live chat and email support, it may be necessary to review previous communication records. This helps provide faster and more effective support.
3.5 Technical Improvement and Analysis
Technology-related data is used to improve site performance, identify technical errors, and analyse the user experience. This analysis is always carried out in aggregate or anonymised form.
3.6 Compliance with Legal Obligations
Information may be retained or disclosed as required to comply with applicable laws, regulations, or legitimate requests from government authorities.
4 Data Security Measures
baji555 applies industry-standard security measures to protect user data. Our server and communications infrastructure is under continuous security monitoring.
4.1 Encryption Technology
SSL (Secure Socket Layer) encryption is used for all data transmissions. This means that during any exchange of information between your browser and our servers, it is not possible for a third party to read or alter it.
4.2 Access Control
Your personal information is accessible only to authorised staff, and only for the purpose of carrying out professional responsibilities. All internal access is logged and regularly audited.
4.3 Password Protection
User passwords are never stored directly — they are kept in hashed form. This means no employee of baji555 can know your password.
4.4 Steps in Case of a Data Breach
If a data breach or suspicious security incident is detected, baji555 promptly conducts an investigation and notifies affected users in a timely manner.
5 Cookies and Tracking Technology
Cookies are used on the baji555 website. Cookies are small text files stored in your browser that help you use the site more smoothly.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the site — such as maintaining login sessions, saving language preferences, and security verification. They cannot be disabled.
5.2 Analytics Cookies
Analytics cookies are used to understand which pages of the site are used most and where technical issues arise. These cookies can be disabled from your browser settings.
5.3 Cookie Management
You can reject non-essential cookies at any time by changing your browser's cookie settings. However, this may limit some features of the site.
6 Data Sharing and Third Parties
baji555 never sells your personal information commercially. However, information may be shared in a limited way in certain circumstances.
6.1 Payment Processors
The necessary information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to complete financial transactions. This sharing of information is also governed by the respective payment provider's own privacy policy.
6.2 Technology Service Providers
Limited information may be shared with selected trusted third parties for server hosting, cybersecurity analysis, or technical support. All such partners are contractually bound to comply with baji555's privacy standards.
6.3 Legal Requirements
Specific information may be disclosed to comply with court orders, legitimate requests from investigative agencies, or legal obligations. In such cases, baji555 discloses only the minimum information necessary.
7 Data Retention Period
baji555 retains your information only for as long as necessary. All relevant information is maintained for as long as the account remains active.
- Active account data: for the entire period the account remains active
- Financial transaction records: for the period required by law
- Customer service communications: for the minimum period necessary after the issue is resolved
- After account closure: for a specific period as directed by applicable law
8 User Rights
baji555 believes that every user has the right to maintain control over their own information. Your main rights are described below.
8.1 Right to Access Information
You can ask baji555 at any time what information is stored about you. This request can be sent through customer support.
8.2 Right to Correct Information
If there is any incorrect or outdated information in your stored data, you can request a correction. Some information in your account profile can be changed directly; for others, you will need to get in touch.
8.3 Right to Delete Information
Where there is no legal obligation, you can request that your personal information be deleted. However, if there are ongoing transactions, disputes, or legal requirements, it may not be possible to delete the information immediately.
8.4 Right to Close Account
You can request to close your baji555 account at any time. Detailed information about self-exclusion and the account closure process is available on the Responsible Gaming page.
8.5 Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional messages from baji555, you can opt out at any time. This does not affect your account functionality or transaction information.
9 Protection of Minors
baji555's services are for individuals aged 21 or above only. Collecting information from minors is against our policy.
An age verification process is carried out at the time of registration. If it is found that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.
10 Notice of Policy Changes
baji555 periodically reviews and updates this privacy policy. For significant changes, a notification may be sent to the registered email or mobile number.
Continued use of the site after any change will be considered acceptance of the revised policy. It is therefore recommended to read this page regularly. You will find answers to common privacy-related questions on our FAQ page.
Have a question about privacy?
If you have any questions or concerns about this policy, please contact our customer support team. We provide support in both Bengali and English.
Latest Policy Version
January 2025
Next Review Planned